FAQs

What Guarantees Do You Offer

Our family believes that caring about people and helping them with a loved one’s memorial is important. We strive in making your granite memorial or monument to your complete satisfaction and believe that families help families in times of need. Creating a lasting granite memorial to honor a loved one’s life is our goal. For this reason, any monument purchased from Master Craft Memorials is unconditionally guaranteed against cracking, crumbling, or deterioration except in the case of vandalism. Should the monument be defective in any way, or should the lettering or design be different than the description on the signed contract, it will be repaired or replaced at no cost to the purchaser.

What Quality Control Mechanisms Are In Place?

Our granite, marble and bronze are the finest money can buy. Our craftsmen, who design, letter and engrave the monuments, are true artists. They take great pride in creating memorials of beauty and durability. A stencil approval is provided with each monument order to assure the customer of exactly what the finished monument will look like. This also helps eliminate mistakes in spelling or wrong information.

What Type of Foundation Do You Use?

We install each monument on a sacrete foundation to help eliminate the serious problem evident in every cemetery: leaning or tilting. We take our time and build a strong deep base so we have fewer problems with leaning and tilting because of the quality of foundation we use.

What Tips Can You Offer Buyers?

First, if you desire a saddle (a flower holder that clamps to the top of the stone), you can obtain one from your local florist. Be sure to ask the florist for stainless steel, since plastic-coated clamps can crack, allowing the metal to rust and then permanently discolor the stone.

Second, if your stone is located in a place where mold is likely to grow, such as under trees or in areas where other stones show signs of mold, consider buying an all-polished stone. This will prevent mold attachment and growth.

Third, when purchasing an upright monument, consider the size of the base. Many monument companies only allow 6″ on each side of the upright stone, which does not allow much space to add a vase to the side of the stone. If a vase is ever desired in the future, it can make the monument less stable. The stone will be less likely to settle or sink with a wider and longer base.

How Can I Clean the Finished Monument Myself?

First you must determine whether the monument is marble or granite (refer to the color page to help you determine which the makeup of your monument). If it is granite, you can use granulated Tide laundry detergent, mixed with water… then applied using a stiff bristle brush to scrub off the mold. Be sure to rinse the monument well after cleaning. If the monument is constructed of marble, instead use Clorox diluted with water and scrub with a brush.

Do You Offer Followup Professional Cleaning of the Finished Monument?

Yes, with the weather and mold buildup in Florida, we also have a cleaning service available to keep the monument looking beautiful.

What Cemetery Services Do You Offer?

Cemetery Inscriptions or Final Dates can be added to monuments already placed in the cemetery. We have years of experience engraving passing dates. If you would like an inscription or a final date added to your monument, please click the link below. You will need to fill out the form in full, making sure that all names, dates, inscriptions are correct. Please give us a call or stop by, and will add the inscription to your monument.

Passing DatesĀ pdficon2_small